FAQ
Products
It's the first ever spreadable granola! Think the texture of a nut butter, with the warm cinnamon, vanilla, or chocolate granola taste you love. As for how you use it? The possibilities are endless: on toast, in a smoothie, on yogurt, on ice cream, in a sandwich, on a banana, on apples, by the spoonful... find inspiration on instagram or peep the blog for recipe ideas.
Check out each product page to see ingredients & nutritional profiles located in the photo gallery.
Yes! All products are made in our nut-free facility in Brooklyn Heights, OH.
We get our natural flavors from a flavor house. These flavor houses keep their formulations proprietary because their business is making these formulas. Because the formulations are proprietary, the flavor house is required to disclose where the natural essences or extracts are sourced. The flavorings we use are combinations of natural essence and extractives obtained solely from plants and these essences/extracts together gives a complex flavor. The flavors are organic compliant, vegan & top 8 allergen free.
Yes. Granola Butter® is Gluten-free. All our products are made with purity protocol (<5ppm) certified gluten-free & glyphosate-free oats.
All of our core products are free of the top 14 allergens. This includes Cereals containing gluten, Crustaceans, Eggs, Fish, Peanut, Soy, Milk, Tree Nuts, Celery, Mustard, Sesame, Sulphur Dioxide, Lupin, Molluscs.
Yes, our Original and Vanilla flavors are certified organic through Oregon Tilth.
All of our products are vegan.
It’s a natural extract from rosemary that helps with freshness. We use such a small amount that it’s flavorless.
Yes, it’s certified Kosher through CRC.
Granola Butter® has a shelf life of 8-10 months after the date of manufacture. The best buy date on your jar will let you know when the product should be used by. We do recommend consuming the product within 1 month of opening. As for refrigeration, we recommend storing Granola Butter® at room temperature (in a cool, dark place like your pantry!) You can refrigerate if you'd like, but the texture will change into more of a cookie dough consistency. Make sure you stir the oils in before refrigerating, otherwise there will be a solid oil slick on top.
We recommend storing Granola Butter® in a cool, dark place out of direct sunlight (like your pantry or cabinet!) You can refrigerate Granola Butter®, but the oils will solidify and it will be more of a fudge-like texture than a spreadable one.
Sunflower Oil and Coconut Oil & Allergies -
The Sunflower Oil and Coconut Oil we use in our product is RBD, which means that the oil has gone through a refining, bleaching, and deodorizing process which disrupts the allergenic proteins and this highly refined is no longer considered a major allergen.
Nonetheless for folks with a very severe sunflower seed or coconut allergy (including anaphylaxis responses), refined sunflower and coconut oils may still pose a threat and we recommend discussing with your doctor.
If you have any questions please send us an email to party@oat.haus
For more info see our blog post on Sunflower Oil
Sometimes during shipping, chocolate chips or sprinkles may melt in transit. We think it tastes even better, like a warm melty cookie! As a small business, we cannot afford to ship products refrigerated or replace melted jars.
Our jars are temperature-sensitive due to the coconut oil in our products. If kept at colder temps, the coconut oil will solidify and make it harder to stir. We recommend running the jar under hot water with the lid tightly closed, and then stirring in!
Find Oat Haus
We only ship within the borders of the US. You can find us in Canada at Natura Market, Nature Sante, Summerhill Market, The Breakfast Pantry and Coco Market Pusateri’s & Juice Truck. We are actively working to get more distribution in Canada. Keep an eye out and keep requesting us there!!
Check our store locator here.
The best way to get Granola Butter® sold at your local market is to let Oat Haus and your local market know you want it! Please contact Oat Haus at sales@oat.haus & let your local market know by talking with their "grocery buyer."
Ordering
We currently only ship product to the United States. For Canadian orders, you can find us at Natura Market & Nature Sante, both of which ship across Canada.
As long as your order has not yet been shipped we can adjust your shipping information for you! Just email party@oat.haus and we can do our best to assist you during work hours Monday-Friday. Please note - our team is out of office on the weekends, so will get back to you as soon as we can during the work week.
As long as you email us at party@oat.haus before your order has been shipped, we can cancel your order for you.
Unfortunately, once your package leaves our facility, we no longer have total insight into where it is. That said, your package should still be on its way but if you do not see any movement in the next few business days please send us an email to party@oat.haus
Flavor launches and popular promotional offerings can increase our in-house fulfillment window. If you have any questions or need assistance please send us an email to party@oat.haus
Please send us an email to party@oat.haus and we will do our best to assist you in locating your package. If your package was marked delivered to a parcel locker make sure you contact your local post office so they can assist you in accessing or locating your package.
Unfortunately we are unable to delay billing until your order has shipped. We understand that this can be an issue, and there are ways we can help! Please email party@oat.haus with your order number and email associated with the purchase and our customer service team will assist you.
Shipping policy: all orders are processed within 2 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Returns: as a food company we cannot accept returns, but we’ll do our best to make it right.
Want to carry Granola Butter® (Retail & Foodservice)?
To request samples of our products for food service, please contact us at sales@oat.haus and a team member will contact you for further information.